Location: East Brisbane / Permanent Part time
About the job: 25 hours per week – 10am to 2pm* (flexible 4-5 days per week)
Darren James is growing! We’re looking for a hardworking, friendly and organised go-getter to join our interiors team!
Description: The Purchasing & Procurement Role plays a key part in obtaining product for client orders for both our furnishing and construction projects, as well as supporting our design & construction team to provide the highest levels of customer service and satisfaction to our clients.
They will manage all open orders from order entry to shipment ensuring our orders are processed without delay. This position also works closely with the accounts & administration team for open order updates and claims resolutions.
Responsibilities:
- Purchasing and order management – ensuring that our clients have the highest quality experience possible
- Manage the purchase, ordering process from beginning to end – including data entry, purchase order placement, co-coordinating and scheduling deliveries, QC’s all deliveries and
- Ensure that orders and data are accurate
- Resolve order discrepancies
- Monitor order status, communicating any issues or delays to both the design & construction teams
- Update and record information in multiple internal systems
- Co-ordinate deliveries and schedule for furniture install days
- Quality control and check all off all deliveries arriving to studio and ensure accounted for under related client project
- Work closely with Suppliers to place, track and change order details
- Work closely with Design Team, Construction Project Management to help resolve order issues
- Work with Suppliers contacts to ensure orders are processed in a timely manner and as per our schedule and project requirements
- Build and maintain strong relationships with our Suppliers and Partners to ensure that we are able to get updates from them when necessary regarding orders, defective goods or returns
- Coordinate with internal departments to identify opportunities for better customer experience
Key Skills:
- Articulate, persuasive communicator (oral and written) with strong negotiating skills
- Strong time management and organisational skills
- High attention to detail
- A dynamic thinker with strong problem-solving skills
- Team work / collaboration
- Proficient in Excel, Outlook – will be trained in project management and ordering software
Preferred Experience:
- Proven administration experience 5+ years
- 1-2 years of retail / purchasing experience would be beneficial
To apply email elissa@darrenjames.com.au