Quality & Guarantee

DESIGNED FOR YOUR LIFESTYLE AND BUILT FOR LIFE…

Darren James Interiors handcraft, manual and creative tradition distinguishes each product and leads to the creation of personalised unique interior environments. This artesian tradition combined with modern production techniques ensures quality is first class in every detail.

Why is Darren James different?

Technology

“Technology at the service of quality”

In order to achieve the utmost in functionality, every kitchen, bathroom, wardrobe and interior space is designed incorporating the latest technical components. Our attention to detail guarantees efficiency, so the space can be used and appreciated every day, not just for its beauty.

  • electronic touch open doors and drawers
  • latest door lift mechanisms
  • very latest pop up mechanisms
  • easy open and soft close drawers and doors
  • state of the art sliding mechanisms

Quality

“Products like these are built to last. For the sake of quality, we prefer to have control over every stage of the process – that is why Darren James Interiors manufactures “in-house”.

We are passionate about quality. Our attention to detail and technical expertise ensures we are uncompromising in creating a product that exceeds your highest standards and expectations. We know what’s important: first-rate materials, skilled craftsmen, technical precision. We check carefully every stage in the creation of each, from receipt of goods to final assembly. Our quality management system, which has been perfected over the years, ensures a high level of production.

As a company Darren James Interiors are committed to increasing the use of environmentally friendly materials and practices.

  • Recycled materials: Promoting the use of recyclable materials such as aluminum, stainless steel, glass;
  • Low emissions: all constructive parts of Darren James Interiors cabinetry are E0 and E1 class for formaldehyde emission (low emission);
  • Sustainable products: all wood veneers feature sustainably farmed timbers;
  • Energy efficient products: commitment to specifying energy and water efficient products

Peace of Mind with our manufacturing guarantee

Peace of mind is a fundamental value at Darren James Interiors and you can rest assured that you have made the right choice. Aesthetically, our designs go beyond fashion trends and ensure a timeless modernity. Quality wise, our high quality of care and commitment to monitoring high standard of materials and processing means it’s easy for Darren James Interiors to offer a 10 year quality guarantee for all cabinetry and joinery.

What is covered by this guarantee?

This guarantees covers material defects, workmanship and construction flaws.

What is not covered under our manufacturing guarantee?

General wear & tear, cuts or scratches, or damage caused by impacts or accidents. This guarantee does not apply to products used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. This guarantee does not cover timber benchtops and any other timber products.

What we do to rectify any problems:

Darren James Interiors will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, Darren James Interiors through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same (if available) or a comparable product. If it is covered by this guarantee, Darren James Interiors will pay the costs of repairs and spare parts. This does not apply to any repair work not authorised by Darren James Interiors. Replaced parts become the property of Darren James Interiors.